Helping Network Operators to deal with the Challenge of Advanced Digitization and Network Technology
A Mission Critical Business Support Domain in a Changing Environment.
Network Operators increasingly need to deal with the challenge of advanced digitization and network technology that will relegate voice from being the most important network service at the moment to an off-network application in the future that will be fed by normal IP traffic. They need to prepare and position themselves for the mobile data (and data-related) business, such as value added services that are based on digital content.
They also need to find their place in the mobile data value chain, not only because of these technological changes/advancements, but also due to other drivers in the competitive environment (saturated markets, new market entrants, etc.). They need to decide if they want to operate a pure transport infrastructure (bitpipe operator) or become a ‘mobile media’ company. Or in fact anything in between! This decision will have a significant impact on how they organize and manage their Business Support infrastructure.
Supporting the Multi-media Approach
If a mobile network operator goes for the ‘mobile media’ option then a re-assessment of the distribution, the exhibition and some production related aspects of film, television, Internet, music, and writing will be required from a business (support) perspective across all the different industries/parties involved. Atos Origin has a practice in this area that can define the right Business Support infrastructure and has already implemented a number of solutions in this area for clients.
This option also requires increased flexibility in the IT architecture in order (re)act fast to opportunities. Operators that focus on the transport infrastructure (bitpipe operators) will need to work on mastering operational excellence by further standardizing and automating the operation. Atos Origin also has a strong system integration practice in this area focusing on out-of-the-box, best-of-suite, solutions that can be tailored to particular BSS requirements.
Outsourcing brings Extra Benefits
We believe that the cost pressure of such operators could fuel initiatives to look for further external synergies with potential outsourcing partners. We see opportunities to offer a standardized platform for common BSS applications and a basic IT infrastructure that offers economies of scale. We are well positioned in the outsourcing market and this will allow us to offer an attractive synergy/cost package to Mobile Network Operators as they (internationally) consolidate/grow their business (even through M&A).
Drawing on Global Expertise
It is clear that there is no one size fits all solution when taking a look at these trends. It always requires an individual assessment of the situation of the particular Mobile Network Operator in order to decide on the right initiatives (and the right solution/services from our vendor perspective). This is where Atos Origin’s expertise really plays a key role. Our team of experts from all over the world is experienced in working together to help local teams during the pre-sales process, as well as delivery. And through our Telecom Competence Center in Zurich, we know where to find the experts!
Oliver Kleinhenz
Director Business Development
Oliver Kleinhenz is responsible for the solution/service portfolio of Atos Origin’s Telecom Competency Center in Zürich. He has over 10 years experience in the Telecommunication industry and combines a broad technical knowledge with sound business and management experiences. He joined LHS in 1997 and has held many management positions there and later in Sema, SchlumbergerSema and Atos Origin.