Turkcell required an integration partner who could bring together the IT-centric world of post-paid operations and the network-centric prepaid to create a robust convergent solution.

"There really was no competition as to which partner we would choose. Atos Origin was the only partner Turkcell could work with to achieve the results that were necessary to our business. As a result of our collaboration, our infrastructure has been greatly enyhanced and it now provides a myriad of new features including allowing all subscribers to seamlessly move across and choose among Turkcell offerings without limitations, offering the same set of rates and promotions to all convergent subscribers and reducing time-to-market for special service offerings."

Ismail Celikkol, Head of Billing and Charging Unit at Turkcell

Business Challenges

• Implement and install a new customer care and billing system
• Integrate with the IN-network for convergent pre- and post-paid billing

Solutions

• Consultancy and systems integration to manage the implementation in the existing BSS architecture
• Implementation was based on the wireless billing system on BSCS (of LHS)
• Integration with Ericsson IN platform

Benefits

New advantages for Turkcell subscribers:

• Receiving unified services
• Ability to switch between pre- and post-paid
• Selecting means of payment
• High quality and value to Turkcell market leadership